Operator’s ManualProfessional and Professional+ Models Professional Professional+

4 Chapter 2 – Printer Setup 2.2.2 Interface Connections  Before connecting interface cables to the printer, ensure that the Power Switch is in t

Chapter 2 – Printer Setup 5 2.2.3 USB Connection USB connection to PC requires installation of drivers for both the Port and the Windows Driver its

6 Chapter 2 – Printer Setup 8) When prompted click “Continue Anyway” 9) Windows will now load the drivers to assign the necessary ports to th

Chapter 2 – Printer Setup 7 3) Select the “Install from a list or specific (Advanced)” radio button and then click Next. 4) Select the “Sea

8 Chapter 2 – Printer Setup 9) When prompted click “Continue Anyway” 10) Windows will now install the necessary files for the Windows printer

Chapter 2 – Printer Setup 9 222...333 LLLoooaaadddiiinnnggg MMMeeedddiiiaaa  The printer is equipped with an Adjustable Media Sensor and ma

10 Chapter 2 – Printer Setup 4) Pull out enough media to exit the front of the printer. Adjust the Media Guides so they are lightly touching t

Chapter 2 – Printer Setup 11 2.3.2 Loading - External Media Using Internal Media Chute Guides Accessory (Professional model only) Load media as fo

12 Chapter 2 – Printer Setup 4) Route the media through the External Media Slot in the rear of the printer. Pull out enough media to exit the front

Chapter 2 – Printer Setup 13 2.3.3 Loading Media with the Peel and Present Option Load media for peeling (if the printer is equipped with the opt

14 Chapter 2 – Printer Setup 2.3.4 Loading Media with the Cutter Option Load media for cutting (if the printer is equipped with the option) as fo

Chapter 2 – Printer Setup 15 2.3.5 Adjustable Media Core Hangers (Pro+ models only) The Adjustable Media Core Hangers allow for support of media

16 Chapter 2 – Printer Setup 222...444 LLLoooaaadddiiinnnggg RRRiiibbbbbbooonnn The printer is capable of using C.S.I (Coated Side In) and

Chapter 2 – Printer Setup 17 2) Push out the Supply Hub and load the Supply Roll into the printer as shown. Depending on the size of the Supply Rol

18 Chapter 2 – Printer Setup 5) Route the ribbon from the supply roll to the Ribbon Core, as shown below. 6) If not already attached, affix the l

Chapter 2 – Printer Setup 19 2.4.1 Using the Ribbon Core Adapters When using ribbons with a 1” (25.4mm) I.D. core, a Core Adapter must be used. 1

20 Chapter 2 – Printer Setup

Chapter 3 – Printer Operation 21 333 PPPrrriiinnnttteeerrr OOOpppeeerrraaatttiiiooonnn 333...111 IIInnntttrrroooddduuuccctttiiiooonnn

22 Chapter 3 – Printer Operation 333...333 UUUssseeerrr IIInnnttteeerrrfffaaaccceee The User Interface is divided in three sections, Feed/Paus

Chapter 3 – Printer Operation 23 Enters the Test mode menu/sub-menu items. Prints the chosen test label. Scrolls upward to the next menu item.

Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpor

24 Chapter 3 – Printer Operation 333...444 PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn TTToooooolllsss The printer contain

Chapter 3 – Printer Operation 25 333...555 PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn UUUtttiiillliiitttyyy (((NNNEEETTTi

26 Chapter 3 – Printer Operation c) In the toolbar, from the drop down menu box, select “TCP_IP”. Then click on the Query Printer Icon .

Chapter 3 – Printer Operation 27 333...666 WWWiiinnndddooowwwsss DDDrrriiivvveeerrr The Windows driver is located on the Accessories CD-ROM in

28 Chapter 3 – Printer Operation Important Notes: The Windows driver functions the same as any other Windows printer. While built-in help files prov

Chapter 3 – Printer Operation 29 333...777 MMMeeedddiiiaaa CCCaaallliiibbbrrraaatttiiiooonnn 3.7.1 Quick Calibration Ensure the printer is p

30 Chapter 3 – Printer Operation 3.7.2 Manual Calibration The Manual Calibration can be performed using the NETira CT Utility (see Section 3.5) or

Chapter 3 – Printer Operation 31 3.7.3 Advanced Entry Calibration Advanced Entry is an alternate calibration method for special-case media types,

32 Chapter 3 – Printer Operation Advanced Entry Calibration (continued) Step Action Displayed Message Comment F Using the or button, set the

Chapter 3 – Printer Operation 33 Advanced Entry Calibration (continued) Step Action Displayed Message Comment H Raise the cover assembly then pr

Agency Compliance and Approvals C US Listed UL60950-1, Second Edition, Information Technology Equipment CSA C22.2 No. 60950-1-0

34 Chapter 3 – Printer Operation Advanced Entry Calibration (continued) Step Action Displayed Message Comment J Using the button, increment the

Chapter 3 – Printer Operation 35 Advanced Entry Calibration (continued) Step Action Displayed Message Comment L Using the or button, set the

36 Chapter 3 – Printer Operation Advanced Entry Calibration (continued) Step Action Displayed Message Comment N Press the button to exit the cu

Chapter 4 – Menu System 37 444 MMMeeennnuuu SSSyyysssttteeemmm 444...111 MMMeeennnuuu SSSyyysssttteeemmm OOOvvveeerrrvvviiieeewww

38 Chapter 4 – Menu System 444...333 TTThhheee AAAdddvvvaaannnccceeeddd MMMeeennnuuu The Advanced Menu contains all setting, control,

Chapter 4 – Menu System 39 444...444 MMMeeennnuuu DDDeeetttaaaiiilllsss Media Settings The Media Settings menu contains label and ribbon sensi

40 Chapter 4 – Menu System DISPLAYED ITEM ITEM DESCRIPTION RIBBON LOW OPTIONS Defines the printer response when THERMAL TRANSFER mode is selected

Chapter 4 – Menu System 41 Print Control The Print Control menu contains printing throughput, offset and custom setup functions:  Heat  Print S

42 Chapter 4 – Menu System Printer Options The Printer Options menu contains file-handling, module, and optional equipment settings:  Modules 

Chapter 4 – Menu System 43 System Settings The System Settings menu contains label formatting, operation, and control functions:  Menu Mode  Co

i CCCooonnnttteeennntttsss 111 GGGeeettttttiiinnnggg SSStttaaarrrttteeeddd...

44 Chapter 4 – Menu System DISPLAYED ITEM ITEM DESCRIPTION SCALEABLE FONT CACHE Configures the number of 1KB blocks (128 - 512) allocated for the

Chapter 4 – Menu System 45 DISPLAYED ITEM ITEM DESCRIPTION CONFIGURATION LEVEL Displays the hardware and software levels of the printer, where:

46 Chapter 4 – Menu System DISPLAYED ITEM ITEM DESCRIPTION UNITS OF MEASURE Sets the measurement standard used, where: IMPERIAL Uses inches. (De

Chapter 4 – Menu System 47 DISPLAYED ITEM ITEM DESCRIPTION COLUMN EMULATION Allows the column dots per inch to be adjusted (153 - 253 dots), so t

48 Chapter 4 – Menu System Communications The Communications menu contains interface and host control functions:  Serial Port A*  Parallel Port

Chapter 4 – Menu System 49 DISPLAYED ITEM ITEM DESCRIPTION NETWORK/BLUETOOTH Controls the communications settings for the network and Bluetooth i

50 Chapter 4 – Menu System DISPLAYED ITEM ITEM DESCRIPTION WIRELESS ETHERNET Controls the communications settings for the wireless Ethernet netwo

Chapter 4 – Menu System 51 DISPLAYED ITEM ITEM DESCRIPTION HOST SETTINGS Controls the communications with a host device, where:  The "ign

52 Chapter 4 – Menu System Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections:  Hex Dump Mode*  Opt

Chapter 5 – Maintenance and Adjustments 53 555 MMMaaaiiinnnttteeennnaaannnccceee &&& AAAdddjjjuuussstttmmmeeennntttsss 555...

ii 444 MMMeeennnuuu SSSyyysssttteeemmm...

54 Chapter 5 – Maintenance Adjustments 555...222 CCCllleeeaaannniiinnnggg ttthhheee PPPrrriiinnnttthhheeeaaaddd Never use a sharp, hard, o

Chapter 5 – Maintenance and Adjustments 55 Cleaning Card Procedure If printing with direct thermal media, thermal transfer media with wax/resin ri

56 Chapter 5 – Maintenance Adjustments 555...333 RRRiiibbbbbbooonnn TTTeeennnsssiiiooonnn AAAdddjjjuuussstttmmmeeennnttt The adjustable ribb

Chapter 5 – Maintenance and Adjustments 57 555...444 AAAdddjjjuuussstttaaabbbllleee MMMeeedddiiiaaa SSSeeennnsssooorrr The optional Adjustab

58 Chapter 5 – Maintenance Adjustments 555...555 PPPrrriiinnnttthhheeeaaaddd RRReeeppplllaaaccceeemmmeeennnttt If the Printhead becomes damage

Chapter 5 – Maintenance and Adjustments 59 5) Loosen the Printhead Screw and allow the Printhead to fall free. 6) Remove the Printhead Cable.

60 Chapter 5 – Maintenance Adjustments 555...666 PPPlllaaattteeennn RRRooolllllleeerrr RRReeeppplllaaaccceeemmmeeennnttt The Platen Roller c

Chapter 5 – Maintenance and Adjustments 61 555...777 UUUpppdddaaatttiiinnnggg FFFiiirrrmmmwwwaaarrreee When program updates and/or new feature

62 Chapter 5 – Maintenance Adjustments

Chapter 6 – Troubleshooting 63 666 TTTrrrooouuubbbllleeessshhhooooootttiiinnnggg 666...111 IIInnntttrrroooddduuuccctttiiiooonnn Occ

Chapter 1 – Getting Started 1 111 GGGeeettttttiiinnnggg SSStttaaarrrttteeeddd 111...111 IIInnntttrrroooddduuuccctttiiiooonnn The E-Class

64 Chapter 6 – Troubleshooting Skips every other label (print quality is good, but every other label is skipped):  The label is formatted too cl

Chapter 6 – Troubleshooting 65 666...333 HHHeeexxx DDDuuummmppp MMMooodddeee The Hex Dump Mode is a useful tool for diagnosing problems, inc

66 Chapter 6 – Troubleshooting

Appendix A – Specifications 67 AAA SSSpppeeeccciiifffiiicccaaatttiiiooonnnsss Mechanical Width Pro Models: 8.01 inches (20.4 cm) Pro+ Mode

68 Appendix A – Specifications Media / Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.4 inches (110mm) Min. Medi

Appendix A – Specifications 69 Approved Media To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Data

70 Appendix A – Specifications

Appendix B – WLAN & LAN Setup 71 BBB WWWiiirrreeellleeessssss aaannnddd WWWiiirrreeeddd LLLAAANNN SSSeeetttuuuppp BBB...111 NNN

72 Appendix B – WLAN & LAN Setup BBB...222 WWWiiirrreeellleeessssss SSSeeetttuuuppp 1. Open your web browser. Type in the IP Address ass

Appendix B – WLAN & LAN Setup 73 B.2.1 Wireless Setup – Infrastructure After a successful setup is made via a wired connection, the Wireless co

2 Chapter 1 – Getting Started 111...333 KKKeeennnsssiiinnngggtttooonnn SSSeeecccuuurrriiitttyyy SSSlllooottt Professional + modules equip

74 Appendix B – WLAN & LAN Setup The printer will now search for a server. Allow up to 90 seconds for the printer to retrieve an IP address.

Appendix B – WLAN & LAN Setup 75 5. Under the “WIFI Security and Authentication”, set any security/authentication settings necessary for your n

76 Appendix B – WLAN & LAN Setup BBB...333 IIInnnssstttaaalllllliiinnnggg ttthhheee PPPrrriiinnnttteeerrr DDDrrriiivvveeerrr Insta

Appendix B – WLAN & LAN Setup 77 9 Insert the Accessories CD-ROM and click Browse. 10 Browse to the \DRIVERS\ folder on the CD-ROM. Ensure t

78 Appendix B – WLAN & LAN Setup

Appendix C – Bluetooth Setup 79 CCC BBBllluuueeetttoooooottthhh SSSeeetttuuuppp CCC...111 BBBllluuueeetttoooooottthhh SSSeeetttuuupp

80 Appendix C – Bluetooth Setup

Appendix D – Menu Language 81 DDD MMMeeennnuuu LLLaaannnggguuuaaagggeee DDD...111 CCChhhaaannngggiiinnnggg ttthhheee MMMeeennnuuu LLL

82 Appendix D – Menu Language B. Click the “Enable Macro” box. The following screen appears: C. Click on Column J and enter the new language,

Appendix D – Menu Language 83 F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b G. R

Chapter 2 – Printer Setup 3 222 PPPrrriiinnnttteeerrr SSSeeetttuuuppp 222...111 IIInnntttrrroooddduuuccctttiiiooonnn This section explai

84 Appendix D – Menu Language DDD...222 AAAdddvvvaaannnccceeeddd FFFiiillleee HHHaaannndddllliiinnnggg IIInnnfffooorrrmmmaaatttiiiooonnn

Appendix D – Menu Language 85 • The screen shot below is an example of Unicode defined languages, Chinese & Russian. Note the only additional i